Phoenix Customer Service Center
4805 East Thistle Landing
Upon ALLTEL acquiring CellularOne it was determined that ALLTEL would establish a regional Customer Service Center in Phoenix. The office space requirement was straight forward with a need of 65,000 square feet, with multiple fiber carriers, accessible by freeway and within a good employment base. The challenging part of the requirement was the need for a parking ratio of 8 per 1000.
After a complete survey of the Valley the best locations ended up being east of the airport or in the Southeast Valley. Due to the parking need the choices were limited either by the lack of parking or the exorbitant cost for a building to include the additional parking. After many tours and negotiations, Thistle Landing in Ahwatukee, was able to provide the parking and the best economic package It was the best overall fit. A six year lease was negotiated with option rights.
As ALLTEL began to assess its retail locations it concluded that several of its operations were not in prime locations. CRESA Partners surveyed the market and negotiated favorable leases at the following locations:
Tempe, AZ 1,257 sf
Mesa, AZ 2,525 sf
Casa Grande, AZ 3,896 sf
"Waldrom has compiled financial models and construction cost estimates that have been invaluable...he has made what would otherwise be an overwhelming task seem simple..."
Kevin J. Lythgoe, MD